On the school run a few days ago, Daniel and I had an pretty unpleasant cyclist/driver interface incident. Once I'd got home, I banged off an email to the local neighbourhood police officer. Top tip for public bodies - if you're not going to respond to emails, or even acknowledge them, don't publish an email address.
Since the driver in question was a private hire driver, I also banged off an email to the Council's Licensing Section. Top tip for people who drive for a living - in an age when everybody totes a mobile phone taking down your registration number and company details is ridiculously easy, and if you drive like a tosser people will notice. Bonus top tip for any driver - never tell a cyclist they should be in the cycle path even if (and this is pretty unlikely) there is a cycle path.
Anyway I banged off this email, got an automated response saying they'd respond within however many working days and, somewhat to my surprise, they did. I had a quite a fun conversation with a very cheery Enforcement Officer. The formalities mean they need a signed statement, so after confirming a couple of details, I got a copy of my email posted back to me. This evening, after having had my signature witnessed (how thoroughly 19th century), I lobbed it back in the post.
On receipt of your signed statement I will arrange to discuss the matter directly with the private hire driver concerned and I will keep you advised of any actions taken.
It might be rather petty of me, but this pleases me a great deal.